How pg777 Protects and
Respects Your Privacy

01 Introduction

pg777 ("pg777", "we", "us", "our") operates the online gaming platform accessible at pg777.fyi and is committed to protecting the personal data of every player who interacts with the platform. This Privacy Policy describes our practices regarding the collection, storage, use, sharing, and protection of personal information provided by or collected about players registered in Pakistan and other jurisdictions where pg777 operates.

This Policy applies to all personal data collected through the pg777 website, mobile-optimised platform, customer support communications, and any other service operated by pg777. It should be read in conjunction with the pg777 Terms & Conditions and Responsible Gaming policy, which together form the complete framework governing your use of pg777.

By creating a pg777 account or using the pg777 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you should discontinue use of pg777 and contact our support team to close your account.

02 Data We Collect

pg777 collects the minimum amount of personal data necessary to provide a safe, compliant, and high-quality gaming experience for players in Pakistan. The categories of data we may collect include:

pg777 does not collect sensitive personal data — such as religious beliefs, political opinions, or biometric data beyond that strictly required for identity verification — unless we are required to do so by law or you have provided explicit consent for a specific purpose.

03 How We Collect Data

pg777 collects personal data through the following channels:

• Direct interactions: Information you provide when you register a pg777 account, complete identity verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion.
• Automated technologies: Technical data collected automatically when you access the pg777 platform, including IP addresses, cookie data, session logs, and device fingerprinting used for fraud prevention and security monitoring.
• Third-party verification providers: Identity and age verification data returned by KYC service providers to whom you submit your CNIC or other documents as part of the account verification process.
• Payment processors: Transaction confirmation data returned by Easypaisa, JazzCash, SadaPay, Raast, and partner banks (HBL, UBL, MCB) when processing PKR deposits and withdrawals.
• Publicly available sources: In limited circumstances related to fraud investigation or compliance obligations, pg777 may cross-reference data against publicly available registers or watchlists.

04 Why We Use Your Data

pg777 processes your personal data for the following purposes:

• Account management: To open, maintain, and close your pg777 account, and to verify your identity and eligibility to use the platform.
• Service delivery: To provide access to our full catalogue of 2,500+ certified games, process PKR deposits and withdrawals, credit bonus funds, and deliver promotions you have opted into.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other prohibited activities on the pg777 platform.
• Responsible gaming: To monitor account activity for signs of problem gambling, enforce deposit and loss limits you have set, and support self-exclusion requests.
• Legal and regulatory compliance: To meet our obligations under applicable anti-money laundering, counter-terrorism financing, and data protection laws, and to respond to lawful requests from regulatory bodies in Pakistan and internationally.
• Customer support: To investigate and resolve complaints, respond to support queries, and improve our service based on player feedback.
• Platform improvement: To analyse aggregated, anonymised usage data to improve game performance, user experience, and the overall quality of the pg777 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have opted in to marketing communications. You may opt out at any time by contacting support or using the unsubscribe mechanism in any marketing email.

05 Legal Basis for Processing

pg777 processes your personal data on one or more of the following legal bases:

• Contract performance: Processing is necessary to fulfil the contract between you and pg777 — specifically, to operate your account, process transactions, and deliver gaming services.
• Legal obligation: Processing is required to comply with applicable law, including identity verification, anti-money laundering obligations, and retention of transaction records.
• Legitimate interests: Processing is necessary for pg777's legitimate business interests, including fraud prevention, platform security, and improving our services, provided those interests are not overridden by your data rights.
• Consent: For optional processing activities — such as marketing communications or the use of non-essential cookies — we rely on your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

06 Sharing Your Data

pg777 does not sell or rent your personal data to third parties for marketing purposes. We share your data only in the following limited circumstances:

• Identity verification providers: To complete KYC verification required for account opening or withdrawal processing.
• Payment processors: To facilitate PKR deposits and withdrawals via Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, and MCB Bank. These providers receive only the data necessary to process the specific transaction.
• Game software providers: Game studios and platform providers whose certified game titles are hosted on pg777 may receive anonymised session data necessary to operate their games. Personal identity data is not shared with game studios.
• Fraud and security services: Third-party fraud detection and IP intelligence providers may receive technical data (IP addresses, device identifiers) to assist in identifying suspicious activity.
• Legal and regulatory authorities: pg777 will disclose personal data to law enforcement agencies, financial intelligence units, or regulators in Pakistan and other jurisdictions when required to do so by applicable law, court order, or lawful regulatory request.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the pg777 business, player data may be transferred to the acquiring entity, subject to equivalent data protection obligations being in place.

All third parties with whom pg777 shares personal data are contractually required to process that data only for the specific purposes described above and to maintain appropriate security standards.

07 Data Retention

pg777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations. Our standard retention periods are as follows:

• Account data and identity verification documents: Retained for a minimum of 5 years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction records (PKR deposits, withdrawals, wager history): Retained for a minimum of 5 years from the date of each transaction.
• Customer support communications: Retained for 3 years from the date of the last interaction, or longer where the communication relates to a dispute or regulatory matter.
• Marketing consent records: Retained for 2 years from the date of consent, or until consent is withdrawn, whichever is earlier.
• Technical and session logs: Retained for 12 months in a detailed form and for up to 3 years in aggregated, anonymised form for platform analytics.

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked back to an individual player.

08 Data Security

pg777 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and the pg777 platform is encrypted using current-generation TLS protocols, protecting your credentials, financial data, and session activity in transit.
• Encrypted data storage: Sensitive data fields — including identity document references, payment method identifiers, and account credentials — are stored using strong encryption at rest.
• Access controls: Access to personal data within pg777's systems is restricted on a strict need-to-know basis. Staff access is governed by role-based permissions, and all access is logged and audited.
• Fraud monitoring: Automated systems continuously monitor account activity and transaction patterns for signs of fraud, account takeover, or money laundering, triggering alerts and account restrictions where necessary.
• Penetration testing and vulnerability management: pg777's platform is subject to regular security assessments to identify and remediate vulnerabilities before they can be exploited.

Whilst pg777 takes all reasonable steps to secure your data, no internet-based platform can guarantee absolute security. If you become aware of any security incident affecting your pg777 account, please contact our 24/7 support team immediately.

09 Cookies & Tracking Technologies

pg777 uses cookies and similar tracking technologies to operate the platform, enhance your experience, and support security and analytics functions. The types of cookies we use are as follows:

• Strictly necessary cookies: These cookies are essential for the pg777 platform to function. They manage your login session, maintain your account security state, and enable core platform features. These cookies cannot be disabled without disabling the platform itself.
• Performance and analytics cookies: These cookies collect aggregated, anonymised data about how players navigate the pg777 platform, which pages receive the most traffic, and where technical errors occur. This data helps us improve platform performance and user experience.
• Functionality cookies: These cookies remember your preferences — such as your preferred language and display settings — to provide a more personalised experience on return visits.
• Security cookies: Used to support fraud detection, bot prevention, and session integrity monitoring on the pg777 platform.

Non-essential cookies (performance, functionality) are only placed on your device where you have provided consent via the cookie preference centre available on the pg777 platform. You may withdraw or adjust your cookie consent at any time through your browser settings or the pg777 cookie preference interface.

pg777 does not use third-party advertising or retargeting cookies. Your browsing behaviour on pg777 is not shared with advertising networks.

10 Your Data Rights

As a pg777 player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact the pg777 support team at support@pg777.fyi with your account username and a description of your request. pg777 will respond within 30 days:

• Right of access: You may request a copy of the personal data pg777 holds about you, together with information about how it is being processed.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected. For basic profile data, you can update most information directly through your account settings.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations (see Section 07).
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances — for example, while a data accuracy dispute is being investigated.
• Right to data portability: You may request that we provide your personal data in a structured, machine-readable format so that you can transfer it to another service.
• Right to object: You may object to processing based on legitimate interests, including direct marketing. We will stop processing your data for marketing purposes immediately upon receiving an objection.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

11 Children & Minors

pg777 operates a strict 18+ policy. The pg777 platform is not intended for, and must not be accessed by, persons under the age of 18 years. pg777 does not knowingly collect personal data from anyone under the age of 18.

If pg777 becomes aware that personal data has been collected from a player who is under 18 years of age, that data will be deleted immediately and the associated account will be closed. Any PKR balance in the account will be returned through the original deposit method.

If you are a parent or guardian and believe that a minor in your care has created a pg777 account or submitted personal data to pg777, please contact our support team immediately so that we can investigate and take appropriate action.

12 Third-Party Services

The pg777 platform may contain references to third-party payment providers such as Easypaisa and JazzCash. When you initiate a PKR deposit or withdrawal through one of these providers, you are interacting with that provider's own platform and are subject to their separate privacy policy and terms of service.

pg777 is not responsible for the privacy practices of third-party payment providers, game studios, or any other external service. We recommend that you review the privacy policies of any third-party services you use in connection with your pg777 account.

pg777 does not embed third-party social media plugins or advertising trackers on the pg777 platform, which means your gaming activity on pg777 is not visible to or tracked by social media networks.

13 Changes to This Policy

pg777 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, platform features, or applicable law. The updated Policy will be published on this page with a revised effective date.

Where changes are material — for example, where we propose to use your personal data for a new purpose that was not described in the previous Policy — pg777 will notify you by email to your registered address and will obtain fresh consent where required before proceeding with the new processing activity.

Your continued use of pg777 following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms, except where the changes require explicit consent.

14 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how pg777 has handled your personal data, please contact the pg777 Data Protection team:

• Email (plain text — not a link): support@pg777.fyi
• Live chat: Available 24/7 through the pg777 platform in English.
• Response time: pg777 commits to acknowledging all data-related queries within 48 hours and providing a substantive response within 30 days.

If you are not satisfied with pg777's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. pg777 will cooperate fully with any such regulatory investigation.